Home - Jochem.ai Your Internal Knowledge Assistant

Home - Jochem.ai Your Internal Knowledge Assistant

🚀 Meet Jochem.ai, your internal knowledge assistant for customer care teams! 🤖💬 Instant answers, effortless knowledge management, and operational insights powered by AI. Transform incidents into learnings and save time with Jochem. #AI #customerexperience #knowledgeassistant

  • Jochem for Ticketing is an internal knowledge assistant for teams providing instant answers and saving time.
  • It learns from human answers, is fully compliant, and can be integrated with Teams or Slack.
  • Jochem assists in managing knowledge retrieval & management effortlessly and offers instant escalation to senior agents when needed.
  • It transforms incidents into learnings, offers suggestions for new content, and provides operational insights.
  • The platform is self-improving, GDPR compliant, and allows for custom integrations.
  • Pricing starts at €1000/month for 40 agents with additional costs for extra agents.
  • Enterprise solutions are available for over 250 agents with custom integrations and dedicated support.
  • Jochem.ai integrates with organizations through an onboarding process and plugin installation for platforms like Slack, Microsoft Teams, or Mattermost.
  • Jochem.ai empowers agents to handle questions effectively without replacing them and is accessible to any organization, though sometimes there may be a waiting list.
  • It enhances existing tools and offers newsletter subscriptions for updates.