
AgentsForce - AI that solves the tickets that reach humans
🚀 Say goodbye to overwhelming support tickets! 🎫 AgentsForce is an AI-powered tool that resolves 70% of your customer queries in a snap. 🤖 Connect to your CRM, automate actions, and elevate your customer service game! 💬🔧 #AI #CustomerSupport #Innovation
- AgentsForce offers an AI Support Agent that can successfully resolve 72% of chats and emails within 3 weeks.
- The CEO of Neobrands, Roman Maksimenko, was unable to distinguish between the AI and human interactions.
- The system can perform tasks similar to human agents, such as learning from past solutions, accessing customer data, reading help articles, and taking appropriate actions to solve customer issues.
- It retrieves similar conversations from historical data using APIs for finding similar tickets and querying the knowledge base for context-based help.
- The AI was developed by the Director of AI at Alibaba and Google to ensure maximum accuracy, safety, and scalability.
- It can handle complex workflows within the back-office, communicating with partners, couriers, and other departments for end-to-end issue resolution.
- AgentsForce can integrate with any CRM system across different channels, and it prioritizes keeping sensitive data in the client's environment.
- The system operates on a pay-for-resolutions model, ensuring payment only upon achieving the desired outcome.
- Users can request a demo of AgentsForce with their own data to test its capabilities.