Yuma AI, Automating Ecommerce Customer Service

Yuma AI, Automating Ecommerce Customer Service

🚀 Boost your Shopify business with Yuma AI! 🛍️ Automate over 40% of support tickets, enhance customer satisfaction with quick 24/7 responses, and empower your agents to provide top-notch service across all channels. 🤖💬 #AI #CustomerService #EcommerceAutomation #Shopify

  • Yuma is an AI-powered platform that transforms E-Commerce Customer Service by automating responses, boosting agent productivity, and lowering costs.
  • Yuma offers automated AI customer service for Shopify merchants, enhancing customer satisfaction through quick responses 24/7.
  • Yuma enables automated actions to handle customer inquiries, edits orders, cancels subscriptions, addresses feedback, troubleshoots technical issues, and more.
  • Yuma provides services such as order and payment management, subscription handling, post-sales support, social media moderation, and shipping inquiries.
  • Yuma offers features like pre-sales support, tagging, escalation, spam filtering, and autonomous processes to improve customer service efficiency.
  • Yuma's AI is trained on E-Commerce processes, executes business logic, and automates complex processes while maintaining a brand's tone in responses.
  • Yuma empowers human agents with productivity tools, aiding them in providing empathetic responses quickly across all channels and languages.
  • Yuma integrates seamlessly with Shopify tools and plugins, offering omnichannel support through email, chat, WhatsApp, Facebook, and Instagram.
  • Testimonials showcase significant improvements in ticket automation, agent productivity, CSAT scores, response times, resolution times, and ROI with Yuma.
  • Yuma guarantees a high ROI, with success stories from various brands highlighting the platform's effectiveness in enhancing customer service.
  • Yuma promises immediate ROI, true automation, and affordability, inviting businesses to experience its AI-powered customer service solution.