Gladly - Product

Meet Gladly: the ultimate AI customer service platform transforming support heroes into revenue drivers! 🚀 With features like personalized support, multi-channel integration, and enterprise-grade security, Gladly is your go-to tool for exceptional customer experiences. #AI #CustomerService

Gladly Connect Live is an ultimate CX event happening in 2024.
Gladly is an AI customer service platform focused on transforming support heroes into revenue drivers.
Gladly Hero is a top-rated customer service platform emphasizing a personalized support experience.
Gladly Sidekick is a customer-facing AI and automation solution that complements Gladly Hero.
Gladly offers a range of channels for customer support including voice, IVR, self-service, text, chat, in-app chat, social, and email.
Customer-centric capabilities offered by Gladly include knowing customers by name, a single conversation timeline, People Match®, a scalable knowledge base, payment acceptance, integrations, insights, workforce management, and task management.
Customer testimonials praise the usability and effectiveness of Gladly for delivering personalized service at scale.
Gladly ensures enterprise-grade security with SOC 2® compliance.
Gladly provides a variety of resources such as a product overview, pricing details, support, system status, FAQs, API references, and customer stories.
Gladly Software, Inc. retains all rights regarding its products and services.