Certainly | The all-in-one chatbot for ecommerce
Certainly | The all-in-one chatbot for ecommercehttps://certainly.io/

Certainly | The all-in-one chatbot for ecommerce

🌟 Meet Certainly: Your all-in-one AI chatbot for ecommerce! 🤖💬 Maximize profits, boost efficiencies, and enhance customer experience with tailored conversations. Boost AOV by 20% and scale support operations seamlessly. Easy integrations, no-code templates, and industry expertise included! #AI #chatbot #ecommerce ⚡🛒🔥

  • Certainly offers a tailormade AI chatbot platform to enhance customer experience, resolve support tickets, and scale support operations.
  • The platform is designed for complex customer service journeys, with multi-domain and multilingual demands.
  • Certainly provides deep industry knowledge, specializing in entertainment, travel, betting, and gaming businesses.
  • Their AI comes with premade templates and intents for 90% of common customer queries.
  • Certainly leverages data from millions of conversations to understand and cater to customers' needs.
  • The AI chatbot platform boosts Average Order Value by 20%, recommends products, reduces returns, and upsells to ecommerce stores.
  • Certainly uses Natural Language Understanding (NLU) and integrates with Large Language Models (LLMs) like OpenAI’s ChatGPT for engaging customer conversations.
  • It offers contextual understanding to avoid user frustration and unique, human-like responses.
  • Certainly provides seamless one-click integrations with no-code templates for business users and flexible APIs for developers.
  • Their platform supports multilingual chat, templated flows, and pre-built intents for quick deployment.
  • Certainly offers in-platform reporting, endless customization possibilities, and omnichannel setup via SMS, social media, and email.
  • Customers can seamlessly integrate Certainly with Shopify to enhance the customer experience.
  • Certainly integrates with helpdesk, CRM, and support channels, offering native integrations to Shopify merchants.
  • Customer testimonials highlight the platform's effectiveness in boosting revenue, efficiency, and brand voice development.
  • Certainly is recommended by various businesses for its flexibility, customization, and integrations with systems like Gorgias and Klaviyo.