https://www.ibm.com/products/watsonx-assistant IBM watsonx Assistant Virtual Agent
🚀 Elevate your customer service with IBM watsonx Assistant! 🤖 Powered by Large Language Models, this top-tier conversational AI platform offers seamless integration, automation, and a 370% ROI as shown by a 2023 study. 🌟 Revolutionize your customer experiences today! #AI #CustomerService
- IBM watsonxâ„¢ Assistant is a top-tier conversational AI platform for superior customer experiences.
- It is powered by Large Language Models (LLMs) for reliable performance.
- Offers an intuitive user interface for building AI-powered voice agents and chatbots.
- Provides automated self-service support across various channels.
- Enables seamless integration with your existing business tools for enhanced efficiency.
- Offers a demo for Conversation Design showcasing four unique storylines.
- A 2023 Forrester Consulting study revealed a 370% ROI using IBM watsonxâ„¢ Assistant.
- Bradesco automated 95% of their customer service with watsonxâ„¢ Assistant.
- Ensures 24x7 self-service availability for consistent customer experiences.
- Supports agent-assist to enhance productivity and customer interactions.
- Features AI chatbots that understand human conversation for improved customer experiences.
- Emphasizes on security to protect chatbot data privacy and customer information.
- Allows easy creation of chatbots with no coding skills required through a visual builder.
- Offers voice integration and customer service with a human touch.
- IBM watsonxâ„¢ Assistant integrates with various systems and tools seamlessly.
- Recognized as Gartner Peer Insights Customers Choice for Enterprise Conversational AI platforms in 2023.
- Industry-specific applications include banking, human resources, and marketing solutions.
- Partnerships are available for tailored commercial solutions using watsonxâ„¢ Assistant.
- Positive user reviews highlight ease of use and effectiveness in boosting customer service.