
Customer Service Platform - Rated #1 Easiest-To-Use | Gladly
🚀 Elevate your customer service game with Gladly! 🌟 Rated #1 Easiest-To-Use, Gladly's AI-infused platform helps B2C businesses prioritize personalized interactions over ticket resolutions. Maximize customer value effortlessly! #CX #AI #CustomerService #GladlyTech 🤖✨
- Gladly Connect Live is an ultimate CX event happening in 2024.
- Gladly offers a unique customer service software integrating AI and human agents to prioritize customer assistance over ticket resolution.
- Their products include Gladly Hero, AI tools like Hero AI Authoring, Hero AI Summaries, and Gladly Sidekick for personalized self-service.
- Gladly emphasizes the importance of personal connections with customers over ticket numbers.
- Their platform unifies all customer interactions across different channels for centralized work and enhanced customer experience.
- Gladly focuses on helping businesses achieve their CX goals with onboarding support, advanced analytics, and continuous innovation.
- The platform is designed to save time and money for customers by reducing tech costs, inbound volume, and improving agent efficiency and happiness.
- Gladly integrates with leading ecommerce platforms to enhance the customer service experience.
- Testimonials from CX leaders commend Gladly's role in building loyal relationships through personalized interactions.
- Gladly prioritizes a conversational, long-term relationship approach with customers rather than transactional interactions.