
AI for customer service - Zendesk
🚀 Elevate your support game with @Zendesk AI for customer service! 🤖 Revolutionize your operations with intelligent bots, enhanced self-service, and agent productivity tools. 💬 Personalized support, effortless resolutions, and more - start your free trial now! #AI #CustomerService #Zendesk
- Zendesk AI is based on billions of real customer service interactions, offering personalized support effortlessly.
- AI tools by Zendesk empower agents with response suggestions and customer intent detection for enhanced service.
- Zendesk Generative AI, powered by OpenAI, simplifies customer support tasks like tone adjustment, article writing, and bot deployment.
- Generative AI-driven bots from Zendesk support customers in natural language, enabling effortless sharing of accurate information.
- Agents using Zendesk benefit from AI assistance in expanding, summarizing, and maintaining consistent tone in their messages for quicker issue resolution.
- Zendesk's Intelligent Knowledge Base automates article creation from bullet points and allows tone customization to suit different needs.
- Testimonials showcase significant improvements in customer satisfaction, reduced reply times, and operational efficiency achieved through Zendesk AI implementation.
- Zendesk streamlines employee experience by offloading repetitive tasks to pre-trained bots and routing sensitive topics directly to the appropriate teams.
- Data protection and privacy are prioritized with Zendesk AI adhering to stringent security standards and offering additional protection add-ons.
- Access to Zendesk AI features is available for customers on Suite Professional plans and above, with options for trying out new generative AI capabilities.