AI for customer service - Zendesk

AI for customer service - Zendesk

🚀 Elevate your support game with @Zendesk AI for customer service! 🤖 Revolutionize your operations with intelligent bots, enhanced self-service, and agent productivity tools. 💬 Personalized support, effortless resolutions, and more - start your free trial now! #AI #CustomerService #Zendesk

  • Zendesk AI is based on billions of real customer service interactions, offering personalized support effortlessly.
  • AI tools by Zendesk empower agents with response suggestions and customer intent detection for enhanced service.
  • Zendesk Generative AI, powered by OpenAI, simplifies customer support tasks like tone adjustment, article writing, and bot deployment.
  • Generative AI-driven bots from Zendesk support customers in natural language, enabling effortless sharing of accurate information.
  • Agents using Zendesk benefit from AI assistance in expanding, summarizing, and maintaining consistent tone in their messages for quicker issue resolution.
  • Zendesk's Intelligent Knowledge Base automates article creation from bullet points and allows tone customization to suit different needs.
  • Testimonials showcase significant improvements in customer satisfaction, reduced reply times, and operational efficiency achieved through Zendesk AI implementation.
  • Zendesk streamlines employee experience by offloading repetitive tasks to pre-trained bots and routing sensitive topics directly to the appropriate teams.
  • Data protection and privacy are prioritized with Zendesk AI adhering to stringent security standards and offering additional protection add-ons.
  • Access to Zendesk AI features is available for customers on Suite Professional plans and above, with options for trying out new generative AI capabilities.