Genesys Cloud Pricing | Genesys

Genesys Cloud Pricing | Genesys

🚀 Unlock the power of AI with Genesys Cloud Pricing! 🌐 Tailored plans for voice, digital, & AI experience. Predictive Engagement, Bots, Knowledge, & more to revolutionize customer interactions. Boost customer experiences with Pointillist® & Genesys Cloud EX™. 🌟 #AI #GenesysCloud

  • Genesys Cloud offers transparent pricing with no surprise fees, including plans for voice, digital, and AI experience.
  • The AI Experience includes Predictive Engagement, Bots, Knowledge, Agent Assist, and Predictive Routing for voice and digital interactions.
  • Pointillist® by Genesys provides end-to-end customer journey management software to enhance customer experiences.
  • Genesys Cloud EX™ combines workforce engagement to effectively manage resources, quality, and performance.
  • Add-ons like digital channels, workforce engagement, AI, unified communications, telephony, and integrations are available to customize Genesys Cloud plans.
  • Different pricing models, such as Named User, By-the-Hour, and Concurrent, cater to various business needs and agent staffing requirements.
  • Contact Genesys for personalized assistance in choosing the best plan for your business needs.