CX Assist - Revolutionize Your Inbox

CX Assist - Revolutionize Your Inbox

🚀 Boost efficiency & transform customer experience with CX Assist! 📧 This AI-powered email assistant offers personalized responses tailored to your business needs. 💡 Upload your knowledge base, set rules, and watch your inbox thrive. 💻🔝 #AI #CustomerExperience #CXAssist

  • CXassist is an AI-powered email assistant that provides personalized responses to boost efficiency and transform the customer experience.
  • You can upload your knowledge base in various formats, and the platform will extract key insights to power the AI-driven email assistant.
  • By setting personalized rules, you can control how emails are assigned to human representatives or the AI assistant, balancing automation with human interaction.
  • Once your knowledge base is uploaded and rules are set, the email assistant takes over, allowing your team to focus on high-impact activities.
  • CXassist offers three personas for responses: Generalist, Sales, and Support, catering to different customer needs.
  • Features like Auto-assign to Human, Inbox Autopilot, and Custom check intervals enhance productivity and customer satisfaction.
  • Pricing is transparent, based on the number of emails answered per month, with plans ranging from Free to Pro and Scale.
  • You can set up CXassist with a Google account, train it with your business content, and toggle it on or off anytime.
  • CXassist supports multiple languages, provides analytics for monitoring activity, and allows setting specific rules for handling emails.
  • It ensures data protection, only uses email information via API, and forwards emails it cannot respond to a specified address.
  • CXassist is compatible with Gmail and offers flexibility to reply manually if desired, with additional support via email for any issues.
  • The service is continuously updated, offers different plans including a free trial, and allows cancellation at any time without contracts.