IBM watsonx Assistant Virtual Agent
IBM watsonx Assistant Virtual Agenthttps://www.ibm.com/products/watson-assistant

IBM watsonx Assistant Virtual Agent

🚀 Meet IBM Watsonx Assistant Virtual Agent! 🌟 A cutting-edge conversational AI tool for customer care. 🤖 Experience fast, accurate answers across any app or device! 💬 Boost efficiency, enhance customer experiences, and increase ROI. #AI #CustomerCare #IBMWatsonxAssistant

  • IBM Watsonxâ„¢ Assistant is a market-leading conversational AI platform for customer care.
  • It is powered by Large Language Models (LLMs) for delivering exceptional experiences.
  • The platform allows for intuitive user interface design and building AI-powered voice agents and chatbots.
  • Watsonx Assistant offers automated self-service support across various channels and touch-points.
  • It boasts seamless integration with the tools that power businesses for enhanced efficiency.
  • A 2023 Forrester Consulting study commissioned by IBM demonstrated an ROI of 370% over three years.
  • Bradesco automated their customer service with 95% accuracy, answering 283,000 questions monthly.
  • The platform enables 24x7 self-service availability and provides a consistent customer experience.
  • Watsonx Assistant offers agent assist features to augment customer service agents and improve productivity.
  • It leverages artificial intelligence to provide a natural language AI chatbot for enhanced customer experiences.