
Mava - Customer Support for Communities
🚀 Meet Mava - the AI-powered Customer Support for Communities! 🌟 Seamlessly handle support queries across channels, automate responses, and track performance metrics. Elevate your user support game with Mava! 🤖💬 #AI #CustomerSupport #CommunityManagement
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- Offers seamless customer support across public and private channels.
- Uses AI (Mava) to automatically resolve over 50% of community queries.
- Mava learns from existing support content to provide private and public support.
- Allows seamless handover of support tickets AI can't resolve to human agents.
- Connects with users through web chat, Telegram, and Discord.
- Provides access to support metrics and actionable insights.
- Testimonials highlight Mava's effectiveness and user support experience.
- Mava is praised for its elegant solution and responsive team.
- Focus on user support experience and community support operations.
- Company emphasizes future community support experience.