AI-driven Customer Intelligence Platform - Idiomatic

🚀 Elevate your customer feedback game with Idiomatic! 🤖 Harness the power of AI to turn feedback into actionable insights, driving satisfaction and cost savings. 📈 Uncover customer pain points, sentiment, and trends effortlessly. 💬 #AI #CustomerIntelligence #Idiomatic

Idiomatic is an AI-driven customer intelligence platform specializing in Voice of Customer programs.
It automates Voice of Customer processes and evaluates chatbot performance.
Idiomatic demonstrates a significant increase in product satisfaction, cost savings, and feedback analysis.
The platform identifies customer pain points, drivers, and sentiment across various contact sources.
It offers custom data labels, ticket group summaries, sentiment analysis models, and user segment tracking.
Idiomatic prioritizes data security, evidenced by its SOC 2 report.
The platform allows the analysis of diverse customer feedback sources like support tickets, surveys, reviews, and social media.
Idiomatic is praised by customers for its ticket identification and quantification accuracy.
Features include report building, cost analysis per ticket, and support ticket routing and triage.
Idiomatic provides automated solutions for improving customer experiences and operational efficiencies.