Knowmax: Omnichannel KM Platform For Customer Experience

Empower your CX teams with Knowmax AI tool! Unify knowledge, enhance self-service with AI-generated guides, and optimize agent training for seamless customer experience. Get your demo today for improved collaboration and faster issue resolutions 🚀 #AI #CX #CustomerExperience

Knowmax.ai leverages existing knowledge for AI and CX success.
Knowmax improves customer engagement by empowering CX teams and digital channels with AI-powered knowledge management capabilities.
Knowmax creates a single source of truth by unifying knowledge and ditching siloed information.
Knowmax uses no-code Cognitive Decision Trees to create simple, mistake-proof actions for customer service.
Visual how-to guides are created using AI to enhance self-service for customers.
Knowmax's omnichannel-ready knowledge base empowers customers to help themselves.
Agent training is optimized with process guides and documentation accessible anytime, anywhere.
Knowmax's Chrome extension helps handle concurrent chats hassle-free.
Knowmax reduces learning curves, errors, and AHT for agents.
Integrating Knowmax improves overall service delivery, reduces AHT, and boosts CSAT.
Knowledge sharing leads to improved collaboration and faster customer issue resolutions.
Content migration with Knowmax is seamless and hassle-free, preserving knowledge effectively.
Knowmax offers APIs for seamless integration with in-house tools.
Knowmax caters to various industries such as Telecom, Banking, BPO, Insurance, eCommerce, and Healthcare.
Knowmax provides resources like blogs, case studies, eBooks, and whitepapers on its website.